Availability
Patients only see times you have saved. Draft edits stay local until you save. Scheduled services for the same provider cannot overlap.
Toggle a block open or closed, then save. Unsaved drafts never appear in patient search.
Patients cannot book this block.
Independent Providers open this screen in the Independent Portal. Organization providers open it in the Organization Portal.
Set weekly availability
Section titled “Set weekly availability”- Open availability (or weekly schedule) in your portal.
- Choose the site and timezone the organization already configured.
- Mark the weekdays and hours you accept bookings.
- Save. Confirm the saved state before you leave the screen.
One-off blocks
Section titled “One-off blocks”Use one-off availability when a single day differs from the weekly pattern. Blocked times do not generate bookable slots.
After you save
Section titled “After you save”New patient searches use the updated windows. Existing appointments do not move when you edit availability. Reschedule those from the agenda when the product allows it.